S  e  r  v  i  c  e  s
 
Utilizing our proprietary project methodology, we coordinate all aspects of the design and deployment of network and telecommunications projects on behalf of our customers.

Project Methodology

  • Assess current network environment
  • Define network and telecom components as a service provided to business users
  • Assemble technical team
  • Facilitate RFP processes for hardware selection and service provisioning
  • Coordinate overall design and development phases
  • Manage the deployment of new network services to business users
  • Develop measurable service agreements
  • Develop and implement ongoing operational processes

We excel at applying our methodology to the following types of projects:

Internet Data Center Hosting Facilities

  • Network topology
  • Distributed cable plant design and installation
  • UNIX, NT and Citrix server platform selection, design & installation
Multiple site network and telephony deployments
  • VPNs
  • IP telephony integration
  • WAN equipment deployment
  • Carrier service upgrades
  • LAN distributed cabling plants
  • Data storage components and server deployment
  • Wireless applications
Network Operation Centers
  • Physical build out
  • Service definition
  • Process development
Corporate Fulfillment Operation Center
  • Design, development and deployment of such tools as SMS 2.0 and Tivoli for inventory and software distribution
  • Service definition
  • Desktop management
  • Process development
Service Desk Operations (IT help desks and customer service call centers)
  • Physical build out
  • Service Definition
  • Process development
  • Problem and knowledge management systems design and implementation
Multi site workstation deployments
  • Hardware procurement
  • Coordination of image development
  • Manage logistics of building and installing workstations in multiple field locations
  • On-going deployment of software updates